Enterprise Mobile solutions

Business Impact

  • Smart workforce management is a digital tool that supports the day-to-day operations of the workforce.
  • Workforce management through mobile apps bridges the gap between the management and employees providing open communication in task assignments and scheduling.
  • According to Gallup report, “Engaged employees generate 2.5 times far more revenue than disengaged workers”.
  • A world-renowned independent service organization worked with OptiSol in the development of the smart workforce management application.
  • This hybrid platform helps field engineers to plan their projects and manage their assigned work.
  • The application has features that help in better decision-making such as service call monitoring, trip log management, router tracker, order and invoice management

Tech Stack

Our Solution

The application allows field engineers to get assigned work info and accept with updating of ETA details and trip log (start time, breaks, and end time). Tracking and monitoring of Field Engineer’s location based on customer site location. Automatically detect location based on GPS and start a timer to track start and end time.

Tracking and monitoring of Field Engineer’s location based on customer site location. Automatically detect location based on GPS and start a timer to track start and end time

Trusted and Proven Engagement Model

  • A nondisclosure agreement (NDA) is signed to not disclose any sensitive information revealed over the course of doing business together.
  • Our NDA-driven process is established to keep clients’ data and IP safe and secure.
  • The solution discovery phase is all about knowing your target audience, writing down requirements, and creating a full scope for the project.
  • This helps clarify the goals, and limitations, and deliver quality products & services.
  • Our engagement model defines the project size, project development plan, duration, concept, POC etc.
  • Based on these scenarios, clients may agree to a particular engagement model (Fixed Bid, T&M, Dedicated Team).
  • The SOW document shall list details on project requirements, project management tools, tech stacks, deliverables, milestones, timelines, team size, hourly/monthly rate cards, billable hours and invoice details.
  • On signing the SOW, an official project kick-off meeting shall be initiated.
  • Our implementation approach, ecosystem, tools, solutions modelling, sprint plan, etc. shall be discussed during this meeting.

Business Value

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Service call and request manager

The field engineers can view the field service calls and internal service calls. Along with option to update status
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Parts and Possession manager

The user can view the parts and possession on stock and post request for the specified parts based on the customer needs
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ETA and trip log

Option to set ETA and enter new trip log entry with the details like Date of services, start time, End, lunch and travel time.
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Order Manager

FE user can manage their orders and view the order status. The order details such have the inputs on the part information and customer details
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Automatic Geo detection and timer

The route starts travel time, as the user enters the specified site and monitors stop travel time, out to/back from lunch.
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Notifications

Gets alert on new service request, order completion, new job, acceptation, order completion, timers, etc.

Our Award-Winning Team

A seasoned AI & ML team of young, dynamic and curious minds recognized with global awards for making significant impact on making human lives better

Awarded Bronze Trophy at CII National competition on Digitization, Robotics & Automation (DRA) – Industry 4.0

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50+

AI & ML
Engineers

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40+

AI & ML
Projects for
reputed Clients

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5yrs

in AI & ML
Engineering

Awarded as Winner among 1000 contestants at TechSHack Hackathon

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