Revolutionising Retail Operations with a Kiosk App

Application Screenshots

Technology Stack

Problem Statement

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User-friendly interface: The app must have a user-friendly interface that is easy for customers to navigate and use.

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Secure payment processing: The app must provide secure payment processing to protect sensitive customer information.

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Customisable branding: The app must allow for customisation to match the branding and style of the business.

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Scalability: The kiosk app must be scalable to accommodate future growth and changes in the business.

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Flexibility: The app should be flexible enough to accommodate different business types and customer needs, such as the option for table ordering, order and collect, and self-scan services.

Solution Overview

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OptiSol has partnered with a startup company to develop a kiosk solution for an effortless shopping experience without human interaction.

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End users can log in to the kiosk using a mobile app scan, enhancing efficiency and ease of use

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Windows Optanomy is developed as part of the application to support a wide range of payment methods including credit/debit cards, mobile wallets, and other electronic payments.

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The solution includes a reward points system, allowing customers to earn points that are added as a balance amount in their user profile for future payments.

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The solution offers multiple service types, including Table Service, Order & Collect, and Self-Scan, to cater to different customer needs and business types.

Business Impact

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Improved customer experience: Kiosk apps and digital apps can provide customers with a self-service option, which can reduce wait times and improve the overall customer experience.

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Increased sales: Kiosk apps and digital apps can be used to promote and sell products and services, such as food and drinks, and entrance sales, which in terms increase revenue for the business by 55% with entrance sales alone.

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Customer Loyalty: The rewards system can help build customer loyalty by allowing customers to earn points and discounts for future purchases.

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Improved Customer Experience: The self-scan, table service, and order & collect features can help improve the customer experience by giving them more control over the ordering process and reducing wait times.

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Increased Revenue: By providing a more efficient and convenient ordering and payment process, the solution has the potential to increase revenue for the business.

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Key Features

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Earn rewards

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Print Order Receipt

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Easy shopping experience

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Login using Scan option

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Flexible Payment Option

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Order and Collect

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  • A nondisclosure agreement (NDA) is signed to not disclose any sensitive information revealed over the course of doing business together.
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