Key Highlights
- OptiSol collaborated with a growing online marketplace to migrate their existing legacy infrastructure into a modern, cloud-native environment.
- The migration included re-architecting monolithic systems into microservices, ensuring better scalability and resilience.
- The new solution automated critical processes like order management, invoicing, and payment handling to reduce errors and improve efficiency.
- A robust analytics layer was integrated to provide real-time insights, empowering business teams to make faster, data-driven decisions.
Problem Statement
01
Modernization Need: The existing cloud infrastructure was outdated, limiting system performance and flexibility, and preventing the marketplace from delivering a smooth and modern customer experience.
02
Process Inefficiency: Manual handling of orders, invoicing, and payments caused frequent errors, delays, and operational inefficiencies, affecting both staff productivity and customer satisfaction.
03
Scalability Limits: The legacy system could not scale efficiently to handle growing traffic, seasonal spikes, or future business expansion without significant additional costs.
04
Data Gaps: Ineffective data management led to inconsistencies in customer records and reporting, with no structured backup or recovery mechanisms to ensure data reliability.
05
Competitive Pressure: Without technology-driven improvements, the marketplace risked falling behind competitors offering faster, more automated, and reliable services.
Solution Overview
01
OptiSol partnered with the client to create a strategic cloud transformation roadmap aligned with business growth and operational efficiency goals.
02
The legacy monolithic application was re-architected into cloud-native microservices, making the system more manageable, resilient, and scalable.
03
Automated workflows were implemented for order processing, invoicing, payment handling, and notifications, reducing human error and saving operational time.
04
AWS-based cloud infrastructure was optimized to scale automatically with demand, improving performance and efficiency at no additional cost.
05
A comprehensive analytics layer was added to provide real-time insights into orders, customer activity, and operational metrics for faster and informed decisions.
Business Impact
About The Project
This success story highlights how OptiSol helped an online marketplace transform its legacy cloud infrastructure into a modern, cloud-native solution. The client faced challenges such as outdated systems, manual workflows, limited scalability, and inconsistent data management. By implementing automated processes, re-architecting applications into microservices, and integrating real-time analytics, OptiSol enabled the marketplace to improve operational efficiency, reduce costs, and deliver a better customer experience. The cloud-native solution also ensures the business is ready for future growth while maintaining competitive advantage.
Technology Stack
FAQs:
Why was cloud migration critical for the marketplace?
Cloud migration was essential to modernize legacy systems, improve performance, reduce costs, and ensure scalability for future growth.
What kind of processes were automated?
Core operations like order management, invoicing, payment workflows, and customer communication were automated to reduce errors and save time.
How did automation impact business operations?
Automation streamlined workflows, reduced manual interventions, minimized errors, and significantly improved operational efficiency.
How did the new solution improve customer experience?
By ensuring faster load times, reliable order processing, and real-time updates, the customer journey became smoother and more engaging.
Can this solution be applied to other industries beyond floristry?
Absolutely. The same cloud-native strategy with automation and analytics can be applied to retail, e-commerce, logistics, or any industry requiring scalable digital transformation.
Testimonials of Our Happy Clients
Ken Kisner
Global Head of Digital R&D
My experience has been incredibly positive. They were incredibly easy to work with, even with changing requirements.
They are incredibly competitive, but are only a fraction of the cost of US companies.
They are definitely the most professional of the foreign companies that we were looking into.
Nyswyn K.
Director of Software Development
Our journey with OptiSol has been nothing short of remarkable. For over 7 years, we have partnered with them on our digital transformation, and the results have been truly transformative.
Over the years, we have come to trust OptiSol Business Solutions as a reliable and strategic partner.
Al Bagiro
CTO, Auto Insurance Company
The AI engine was completed on time and trained to 90% accuracy. Their eagerness to learn new knowledge impressed us.
Their team is large to handle multiple projects at once, and likes to resolve challenges as well as learn new things. They also welcome regular communications, and of course, needless to say, develop everything in sprints.
Dan Talken
Founder, CEO, & CTO, My Equipment Library, LLC
OptiSol Business Solutions has shown youthful skill and dedication to the projects. Moreover, they have been quick to implement their solutions without sacrificing the quality of each platform.
We’re constantly impressed with their speed and quality of the development that they achieve on a consistent basis.
Dr. A.K Pradeep
CEO MachineVantage
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I have had the privilege of working with an exceptional team of professionals from India on numerous AI, ML, and digital application projects. Their expertise in these domains is remarkable, and they consistently impressed us with their knowledge, resources, and innovative approach.
Rick Tigges
CFO, Bemodo
They are very responsive and able to shift focus quickly as we have needed it for business reasons.
OptiSol Business Solutions has been great at documenting the timeline of the project. They were very responsive and were able to shift focus quickly, as well. They discuss what they’re working on without any issues. So far, there’s no need to improve their service.