Courier Tracking and Logistics Platform for Delivery Operations

Web Application Screenshots

Mobile App Screenshots

Technology Stack

Android

Swift

.NET

Problem Statement

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Last-mile delivery: Last-mile delivery can be challenging in urban areas with heavy traffic and limited parking.

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Delivery/pick-up scheduling: Coordinating delivery and pickup schedules across various locations can pose difficulties.

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Inadequate inventory control: Precise inventory management is crucial to ensure products are ready for delivery and pickup.

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Security and safety concerns: Ensuring the security and safety of goods during delivery and pickup necessitates protocols and employee training.

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Customer anticipations: Fulfilling customer expectations for rapid delivery, precise tracking, and dependable communication can be demanding, especially during unforeseen disruptions.

Solution Overview

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An independent courier company collaborated with OptiSol to develop a mobility platform for smoother delivery/pick-up processes.

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The platform offers shipping solutions with smart technology to e-commerce retailers seeking quality, flexible, and innovative cross-border growth services.

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Riders can access daily journey plans that include dynamic routing for optimized pickup/delivery routes.

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The platform sends ad-hoc pickup notifications to users through the application.

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The platform integrates with the existing delivery app for efficient delivery unloading.

Business Impact

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Improved efficiency:The mobile platform can optimize delivery routes, reducing delivery times and improving efficiency in the delivery/pickup process.

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Enhanced customer experience: The platform can offer real-time tracking, allowing customers to know the exact location of their shipments and receive delivery updates. This can improve customer satisfaction and loyalty.

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Cost savings: The optimized delivery routes can result in reduced fuel consumption and maintenance costs, leading to cost savings for the courier company.

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Increased competitiveness: The mobile platform can provide a competitive advantage by offering innovative and efficient delivery solutions, helping the company to attract and retain more customers.

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Greater scalability: The platform can provide the infrastructure needed for scaling the delivery/pickup process, allowing the company to expand its services and reach a wider audience.

Testimonials of Our Happy Clients

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Key Features

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Assigned Tasks

Can view the list of assigned pickup or delivery task along with details such as address and customer name.
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Pickups and Delivery Listing

Can view the task history of the day along with the option to view task details, POD details, and its status.
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Day's Report

Riders can view their daily task report along with view the total number of tasks, total pickups, and total deliveries.
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Status Update

Riders can update their task by marking the specified task as completed, so they can move to the next task.
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Location and Routing

Map views of customer locations with precise time and distance to destination along with dynamic Voice guided routing for best optimized route
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Proof of Delivery

On completion of the task the rider, they can upload Proof of Delivery (PoD) and Digital Signature from the customer.

Our Award-Winning Team

A team of young, dynamic and curious minds recognized with global awards for making a significant impact on making human lives better

Listed in D&B’s list of leading 1000 SMEs (Across verticals) in India under the Service Category

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250+

Smart
Development
Engineers

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90+

Digital
Projects for
reputed Clients

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14 yrs

in Digital
Engineering

Awarded as Winner among 1000 contestants at TechSHack Hackathon

Trusted and Proven Engagement Model

  • A nondisclosure agreement (NDA) is signed to not disclose any sensitive information revealed over the course of doing business together.
  • Our NDA-driven process is established to keep clients’ data and IP safe and secure.
  • The solution discovery phase is all about knowing your target audience, writing down requirements, and creating a full scope for the project.
  • This helps clarify the goals, and limitations, and deliver quality products & services.
  • Our engagement model defines the project size, project development plan, duration, concept, POC etc.
  • Based on these scenarios, clients may agree to a particular engagement model (Fixed Bid, T&M, Dedicated Team).
  • The SOW document shall list details on project requirements, project management tools, tech stacks, deliverables, milestones, timelines, team size, hourly/monthly rate cards, billable hours and invoice details.
  • On signing the SOW, an official project kick-off meeting shall be initiated.
  • Our implementation approach, ecosystem, tools, solutions modelling, sprint plan, etc. shall be discussed during this meeting.
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