Online Hotel Reservation and Booking Platform
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Application user experience

Technology Stack

Problem Statement

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Understanding Customer Needs and Expectations: It is challenging for hotels to understand what each customer wants and needs in order to provide tailored services.

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Poor Wayfinding: If customers have trouble finding their way around the hotel or locating specific areas or amenities, they may become frustrated and dissatisfied with their experience.

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Long Wait Times: If customers have trouble locating specific areas or amenities, they may have to wait in long lines or spend a significant amount of time searching, which can negatively impact their overall experience.

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Keeping Up with Technology: Hotels have new opportunities to improve customer experience with technology, but it can be difficult to implement these changes quickly and effectively.

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Managing Customer Feedback: Hotels need to have effective systems for managing customer feedback to respond to it in a timely manner.

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Solution Overview

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OptiSol partnered with the client to develop a scalable mobile application using Flutter technology

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The app supports multiple platforms, including iOS, Android, and iPad, making it accessible for travelers.

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The application provides a user-friendly experience for booking hotels and resorts in destination spots.

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The app helps avoid operational bottlenecks, reduces wait times, improves customer experience, and reduces staff workloads.

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The mobile app improved the booking experience for customers, allowing them to make reservations for hotels and resorts under the client's management chain.

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Business Impact

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Improved Customer Experience: The mobile app provides a seamless and user-friendly experience for customers, which can result in higher customer satisfaction and loyalty.

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Enhanced Feedback Management: The integration of customer feedback and ratings in the app can provide valuable insights for the hotel and help them improve their services.

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Better Marketing Opportunities: The mobile app can provide a platform for the hotel to engage with customers and promote their services through targeted marketing campaigns.

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Access to Real-time Data: The app can provide real-time data on customer behavior, preferences, and feedback, allowing hotel owners to make informed business decisions.

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Competitive Advantage: With a mobile app, hotels can differentiate themselves from competitors and provide a unique and modern experience for their customers.

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Testimonials of Our Happy Clients

Oli Robinson

Oli Robinson

CEO, Rule:Fresh

"What impressed me the most was their willingness to go above and beyond what was asked."
Dan Talken

Dan Talken

Founder, My Equipment Library, LLC

"We're constantly impressed with their speed and quality of the development that they achieve on a consistent basis."
Ken Kisner

Ken Kisner

Molecule Corp

The best part about working with OptiSol Business Solutions is their commitment to being readily available to their partners. They’re even willing to work into late hours of the night depending on time differences. The solution they produced has already doubled efficiency levels.

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Key Features

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Make Reservations

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Discounts and deals

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Image Gallery

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Reviews and Ratings

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Handy Search engine

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Google map integration

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User friendly Interface

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Multi-currency support

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Social Media
sharing

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Comprehensive Payment system

Our Award-Winning Team

A seasoned AI & ML team of young, dynamic and curious minds recognized with global awards for making significant impact on making human lives better

Awarded Bronze Trophy at CII National competition on Digitization, Robotics & Automation (DRA) – Industry 4.0

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50+

AI & ML
Engineers

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40+

AI & ML
Projects for
reputed Clients

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5 yrs

in AI & ML
Engineering

Awarded as Winner among 1000 contestants at TechSHack Hackathon

Trusted and Proven Engagement Model

  • A nondisclosure agreement (NDA) is signed to not disclose any sensitive information revealed over the course of doing business together.
  • Our NDA-driven process is established to keep clients’ data and IP safe and secure.
  • The solution discovery phase is all about knowing your target audience, writing down requirements, and creating a full scope for the project.
  • This helps clarify the goals, and limitations, and deliver quality products & services.
  • Our engagement model defines the project size, project development plan, duration, concept, POC etc.
  • Based on these scenarios, clients may agree to a particular engagement model (Fixed Bid, T&M, Dedicated Team).
  • The SOW document shall list details on project requirements, project management tools, tech stacks, deliverables, milestones, timelines, team size, hourly/monthly rate cards, billable hours and invoice details.
  • On signing the SOW, an official project kick-off meeting shall be initiated.
  • Our implementation approach, ecosystem, tools, solutions modelling, sprint plan, etc. shall be discussed during this meeting.
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