Seamless Migration: Empowering a Saudi-Based Company with On-Premises D365 CE

Architecture Diagram

Problem Statement

The core objective of this project was to migrate the client’s legacy applications from a cloud-based environment to on-premises D365 CE while ensuring data compliance, extensive customization, and seamless integration.

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Data Compliance: The client faced challenges due to data compliance issues, as government regulations required them to keep their data on-premises instead of in the cloud.

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Customization Difficulty: The client's business processes required extensive customization of their CRM application, which was difficult to achieve in the cloud version of the application.

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Integration Dependencies: The client had dependencies on integrating their CRM system with existing on-premises systems, and they found it challenging to accomplish with a cloud-based application.

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Security Concerns: Data security and control were major concerns for the client, as they needed a solution that provided greater control over their data and ensured compliance with government standards.

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Performance and Reliability: The client wanted to reduce their dependency on external factors such as internet connectivity, bandwidth, and service outages, which could affect the performance and reliability of their application.

Solution Overview

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Methodology Adherence: Our approach involved following Microsoft's prescribed Sure Step implementation methodology, ensuring a structured and efficient migration process from Salesforce to D365 CE for a seamless transition.

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Comprehensive Component Analysis: We conducted a thorough investigation to identify all components and dependencies of the cloud-based application, including databases, APIs, and services, enabling a comprehensive migration strategy.

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Compatibility Assessment: We reviewed the cloud-based operating system to verify its compatibility with on-premises infrastructure, meticulously identifying potential issues or dependencies that might impact the migration.

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Data Validation and Customer Collaboration: We gained access to the SalesForce system, collected necessary validations, and collaborated closely with the customer to incorporate these validations into D365 CE, ensuring data accuracy and integrity.

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Structured Migration Process: Our migration process included meticulous planning and design, encompassing crucial aspects such as data backup, restoration, testing, and rollback procedures. This approach allowed for the smooth import of data from SalesForce, transformation, and conversion into a D365 CE data template before uploading.

Business Impact

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Improved Data Security: Moving to an on-premises application gives the company more control over data security, reducing the risk of data exposure to outsiders like hackers and ensuring policy compliance.

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Reduced Dependency and Improved Reliability: The migration reduces dependency on external factors such as internet connectivity, bandwidth limitations, latency issues, and service outages.

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Optimized Resource Utilization: Leveraging the existing infrastructure and resources, including hardware, software, and personnel, without the need for additional investments or cloud service fees, results in cost savings. This optimized resource utilization directly contributes to improved profitability.

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Enhanced Customer Experience: Integration of D365 CE with third-party applications opens opportunities to enhance the customer experience. By harnessing the power of data and analytics, businesses can gain valuable insights, streamline processes, and offer personalized services, ultimately strengthening customer relationships and loyalty.

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Process Optimization: Migrating to an on-premises application enables businesses to tailor their processes more effectively. This optimization can lead to increased efficiency, reduced operational costs, and improved overall productivity, positively impacting the bottom line and competitiveness in the market.

Testimonials of Our Happy Clients

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