Key Highlights

  • OptiSol partnered with a leading enterprise to automate and digitize its invoice and delivery note management process using intelligent digital tools.
  • The solution enabled seamless e-invoicing and digitized repositories, ensuring faster, dispute-free transactions with improved transparency and accuracy.
  • Process automation eliminated manual seal verification, improving operational productivity and reducing turnaround times significantly.
  • Integration with JD Edwards streamlined invoice generation and improved collaboration across finance, customer service, and operations teams.

Problem Statement

01

The client’s invoicing relied heavily on manual processing, which made invoice generation time-consuming, error-prone, and inefficient for high transaction volumes.

02

Manual seal verification on delivery notes demanded significant effort from staff, slowing operations and diverting resources from more productive business activities.

03

Inconsistent and paper-based invoice handling often led to frequent disputes with customers, increasing frustration and damaging trust in financial processes.

04

Delayed invoicing cycles disrupted cash flow management, making it difficult for the business to adhere to financial commitments and maintain liquidity.

Solution Overview

01

OptiSol implemented a process automation module powered by OpenCV to automatically detect company seals in delivery notes and flag discrepancies through exception reports.

02

A secure, browser-based system was developed using the MEAN stack, providing structured access controls for finance, operations, and customer teams.

03

Invoices and delivery notes were digitized into a centralized repository, allowing customers to seamlessly access e-invoices with supporting documentation.

04

The solution was integrated with JD Edwards ERP to streamline invoice generation, ensuring real-time synchronization and accuracy across finance workflows.

05

Customer dispute handling was digitized with a centralized history of interactions, enabling faster resolution and improved customer satisfaction in addressing invoice issues.

Business Impact

01

Faster Invoice Cycles: Invoice generation reduced from 2 weeks to just 1 day.
0
%
Decrease in Invoice Processing Time

02

Improved Productivity: Automation of seal verification boosted team efficiency by more than 40%.
0
%
Increase in Operational Productivity

03

Reduced Disputes: Customer complaints related to invoice errors dropped significantly.
0
%
Reduction in Invoice Disputes

About The Project

This success story highlights how OptiSol collaborated with a leading enterprise to modernize its invoice reconciliation and delivery note processes through intelligent automation and digitization. The client faced challenges with manual invoice handling, time-consuming seal verification, and frequent disputes that disrupted cash flow cycles. OptiSol designed a scalable MEAN stack-based platform integrated with JD Edwards, featuring process automation, digitized repositories, and a dispute management module. By reducing invoice processing from weeks to a single day and cutting disputes by half, the solution not only improved financial efficiency but also contributed to sustainability through reduced paper usage.

Technology Stack

FAQs:

How does the solution help customers?

Customers receive accurate e-invoices with supporting delivery notes digitally, ensuring transparency and reducing billing disputes.

How did digitization impact productivity?

Automation reduced repetitive manual tasks, boosting productivity by more than 40% across finance and operations teams.

How was customer service improved?

A digitized dispute management system with interaction history enabled faster resolutions and minimized communication gaps.

How did the solution reduce carbon footprint?

By digitizing invoices and delivery notes, paper usage was minimized, leading to eco-friendly and sustainable operations.

Can the system handle scalability?

Yes, the MEAN stack architecture ensures scalability, security, and high availability for enterprise-level invoice processing needs.

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