How can Grocery shop owners turn over the Catastrophic situation as their gain?

April 3, 2020

Being a working individual, getting free time is rare. Spending the free time for going to grocery store and standing in long queues is not my happiest moment. If there are opportunities to replace this hideous situation, I would be pleased to grab it. Just like me, there are lot of consumers who look up to this kind of opportunities. This is one of the reasons, craze of online shopping is becoming the fast growing scenario. The shop owners can use this surge of online channel opportunity to improve their business opportunities.

“According to Global estimation, number of digital shoppers over the years, have climbed from 1.32 billion in 2014 to 2.05 billion in 2020.“ (Source: Statista)

The consumers are opting for making grocery order online rather than taking the possibility of visiting the store in-person. The initiation of improving and sustaining the business in the sudden change of events, the physical stores can connect with the consumers through digital applications.

The online grocery platform will be designed as web and mobile application supporting the shop owners and customers. The ready use application has 100% customization options that helps shop owners to induce their ideas and business requirements.

Product Management: The grocery owners can use the application for branding and to display the products catalogue, pricing and contents.
Order and Delivery Tracking: The grocery owners can view the product orders of the customers. The orders delivery can be managed and enrouting can be done through application. There are also features for real time tracking of delivery person’s location.
Payment Gateway Integration: The grocery owners can use the payment gateway feature for receiving payment from customers. The customers can also make use of the inbuilt payment gateway feature to make payments from their interface. Multiple gateways can be integrated based on the business needs.
Discounts & Promotions: The grocery owners can also offer brand discounts and promotions using features available in the application and improve sales.
Customer Feedback Management: The customer feedback feature can help the grocery owners view and track the feedback from the customers for the products and services. Through this feature, the business can be improved and managed for providing a better customer experience.

OptiSol Online Grocery Offering:

Our solution will provide the grocery owners a way of tackling business sales and revenue in amend of any Catastrophic situation by digitally connecting their stores. The application will help in serving the customers at their doorstep using the application. We have a team of experts who can provide business consulting and ideas to develop tailored solutions for modernizing user experience and high-quality care.