Deploy customer service AI without rebuilding your infrastructure.
Voice agents that integrate with your existing systems to automate verification calls, form processing, and reporting - no infrastructure overhaul required.
Common
Deployment Challenges
Complex Agent Orchestration
Most solutions can't handle multi-step workflows like form processing → voice calls → report generation.
LLM Performance Issues
Single model deployments fail with edge cases and conversation variations.
No Real-Time Monitoring
Teams deploy AI without visibility into what's happening or how agents perform.
Security and Compliance Gaps
Generic AI platforms miss PII protection and bias management requirements.
Our Foundry Solutions
Multi-Agent Workflow Management
elsAi Orchestrator manages complex customer service processes automatically.
Intelligent Model Selection
Smart LLM Router with 100+ models ensures optimal performance across different conversation types.
Complete Observability
elsAi ARMS provides real-time monitoring and analytics for voice agent performance.
Enterprise Security
elsAi Guardrails handles responsible AI deployment with built-in compliance protection.
How We Deployed Voice Agents in Healthcare Infrastructure
A healthcare network needed insurance verification automation but couldn't rebuild their existing systems. We integrated voice agents within their current infrastructure.
The Integration Challenge
Pharmacy staff used existing forms, databases, and phone systems. Instead of replacing their infrastructure, we integrated voice agents that work with their current workflow - reading their forms, calling insurance providers, and outputting to their existing reporting tools.
Watch Integration Demo
What We Integrated
We deployed voice agents within their existing infrastructure using standard API connections:
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Smart Form Processing: OCR connects to existing form systems and databases without data migration.
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Voice Agent Integration: Agents work alongside current phone systems and provider networks.
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Seamless Data Flow: Coverage information flows directly into existing reporting and physician communication systems.
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Infrastructure Compatibility: All automation works within current security, compliance, and operational frameworks.
Deployment Results
Manual 45-60 minute process → Automated 5-minute workflow
Reduction in Processing Time
Verification Accuracy
Administrative Cost Reduction
Patient Satisfaction Improvement
Patient Insurance Validation Demo
Watch voice agents handle the complete workflow - from form processing to final report generation
Watch Integration Demo
How Voice Agents Integrate with Existing Systems
3-step integration process that works with your current infrastructure
Form Integration & Validation
- OCR connects with existing form systems
- Validation agents work with current databases
- Notifications flow through existing email infrastructure
- Only complete forms proceed to verification
Voice Agent Deployment
- Agents integrate with current phone systems
- Connect with insurance provider networks
- Results feed into existing data management systems
- Handle complex conversations automatically
Reporting Integration
- Coverage data flows to existing reporting tools
- Integrates with current physician communication systems
- Audit trails work within compliance frameworks
- Complete visibility maintained
Voice Agent Integration Capabilities
Our voice agents integrate with existing enterprise infrastructure through:
Connect with existing phone systems and databases
Work within established security and compliance frameworks
Scale using current infrastructure capacity
Feed results into existing workflow tools
Maintain audit trails for compliance requirements
Handle multiple verification types simultaneously
Voice Agents Integrate Across Industries
The same integration approach works with existing systems in different industries.
Healthcare
Insurance verification
with existing EHR systems, patient support integration
Patient support
Appointment scheduling, prescription status, billing inquiries
Financial Services
Claims processing
with current CRM systems, account service automation
Account services
Balance inquiries, transaction verification, fraud investigation
Fleet Management
Logistics support
with existing TMS systems, driver assistance integration
Driver assistance
Real-time support, documentation help, scheduling coordination
Manufacturing
Warranty services
with current ERP systems, quality support automation
Quality support
Defect reporting, supplier coordination, compliance verification
Legal Services
Client communication
with existing practice management, administrative integration
Administrative support
Court filing confirmations, discovery coordination, compliance checks
Retail
Customer support
with current e-commerce platforms, inventory system integration
Inventory services
Stock verification, availability checks, supplier coordination
Built on elsAi Foundry
Enterprise-grade AI platform designed for seamless integration with existing infrastructure
Smart LLM Router
100+ models for optimal conversation performance
Real-Time Monitoring
Complete visibility into voice agent performance
Enterprise Infrastructure
Multi-cloud deployment with enterprise security
Enterprise Security
Compliance protection with data residency controls
Integration Layer
APIs and connectors for existing system connectivity
Workflow Orchestration
Automated management of complex customer service processes
Advanced Processing
Document processing with high accuracy for form automation
Performance Optimization
Continuous improvement of conversation quality
Pre-Built Connectors
Ready integrations for major enterprise systems
API-First Architecture
Connect with existing systems without data migration through standard APIs and webhook integrations.
Intelligent Voice Agents
Reliable conversation handling with automatic failover using 100+ LLM models for optimal performance.
Enterprise Observability
Real-time monitoring and custom alerting provide complete visibility into system performance.
Enterprise Security
Built-in compliance with existing identity management and data protection frameworks.
Auto-Scaling Infrastructure
Handle volume spikes without infrastructure changes through intelligent auto-scaling capabilities.
System Integrations
Pre-built connections for major enterprise systems reduce implementation time to weeks.
Enterprise Integration Platform
Complete platform for deploying intelligent voice agents within existing infrastructure - no system replacement, no downtime, no data migration required.
Deploy Voice Agents in Your Infrastructure
Discover how intelligent automation integrates with your existing systems without disrupting operations.
Schedule Integration Assessment