D365 Testing services for ERP System Upgrades - OptiSol

Client Overview

A leading environment management service provider handling hazardous & non-hazardous waste generated by various industries and educational institutions. Their main service is to collect and dispose waste by following the Environment Protection Agency (EPA) norms

Business Requirement

  • The ERP system had 3 upgrades every year and business team was used to do UAT of these technical upgrades from product vendor. This took a considerable bandwidth of business team to do their core business activities
  • Business team did not have documented acceptance test cases, and this resulted in post upgrade issues & test steps know how

Solution

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OptiSol built a team of manual and automation testers to test ERP system upgrade and newly built features

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Team documented the functional & integration test scenarios following ISTBQ standards

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Critical regression & smoke testing scenarios are automated

Business Impact

  • Overall test duration for upgrade reduced from 5 weeks to 3 weeks
  • Effort spent by business team in performing the UAT reduced by 80%
  • Testing process was streamlined and reduced the lead time to move changes to production
  • Documented test cases following ISTBQ standards enabled users to gain knowledge about new features
  • Automated test suites reduced the regression test scenarios execution to few hours from few days

Tech Stack

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