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Client
Overview

  • SwMR – the worldwide independent service organization for services, projects, technical support and refurbished mobile and fixed site systems equipment
  • SwMR offers customers with opportunities to purchase, lease, rent and even joint venture along with assistance to perform optimally on high-quality images.

The Digital
Driver

  • Allow field engineers to get assigned work info and accept with updating of ETA details and trip log (start time, breaks, and end time)
  • Tracking and monitoring of Field Engineer’s location based on customer site location. Automatically detect location based on GPS and start timer to track start and end time

Business
Value

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Service call and request manager

The field engineers can view the field service calls and internal service calls. Along with option to update status
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Parts and Possession manager

The user can view the parts and possession on stock and post request for the specified parts based on the customer needs
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ETA and trip log

Option to set ETA and enter new trip log entry with the details like Date of services, start time, End, lunch and travel time.
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Order Manager

FE user can manage their orders and view the order status. The order details such have the inputs on the part information and customer details
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Automatic Geo detection and timer

The route starts travel time, as the user enters the specified site and monitors stop travel time, out to/back from lunch.
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Notifications

Gets alert on new service request, order completion, new job, acceptation, order completion, timers, etc.

Tech Stack

Design Identity

Colors

#014a6b

#f99595

#f1f1f1

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