Client
Overview

SwMR – the worldwide independent service organization for services, projects, technical support and refurbished mobile and fixed site systems equipment
SwMR offers customers with opportunities to purchase, lease, rent and even joint venture along with assistance to perform optimally on high-quality images.

The Digital
Driver

Allow field engineers to get assigned work info and accept with updating of ETA details and trip log (start time, breaks, and end time)
Tracking and monitoring of Field Engineer’s location based on customer site location. Automatically detect location based on GPS and start timer to track start and end time

Business
Value

Service call and request manager

The field engineers can view the field service calls and internal service calls. Along with option to update status

Parts and Possession manager

The user can view the parts and possession on stock and post request for the specified parts based on the customer needs

ETA and trip log

Option to set ETA and enter new trip log entry with the details like Date of services, start time, End, lunch and travel time.

Order Manager

FE user can manage their orders and view the order status. The order details such have the inputs on the part information and customer details

Automatic Geo detection and timer

The route starts travel time, as the user enters the specified site and monitors stop travel time, out to/back from lunch.

Notifications

Gets alert on new service request, order completion, new job, acceptation, order completion, timers, etc.

Tech Stack

Design Identity

Colors

#014a6b

#f99595

#f1f1f1

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